Support
Replies from your docs in minutes, with handoff to staff when needed.
01Riak Automation
AI that answers customer messages and follows up every lead, around the clock.
We set up simple AI flows for support, sales follow-up, and weekly reports. You see what the system does and how we measure it. No big promises.
Leads
Fast first reply plus polite follow-up until sales takes over.
Reports
Weekly recap and content drafts from your data, approved by you.
02Problems we solve
Small leaks that cost real money.
01
Slow replies
Messages wait hours. Customers leave. Leads cool off.
02
Repeat work
Staff answer the same five questions daily instead of doing deep work.
03
Messy data
Numbers live in three sheets. No one trusts the recap.
03Process
Audit, Build, Test, Monitor.
Remote and async. One contact person on your side is enough.
01
Audit
We map one flow, list inputs and outputs, and agree on scope in writing.
02
Build
We connect your tools with n8n, docs, and a tested prompt. No API keys in the browser.
03
Test
We run sample chats and data checks. You approve before go live.
04
Monitor
We review logs monthly and fix maps when your sheets change.
04Packages
Fixed scope, clear price.
English prices in USD. Indonesian pages show IDR. All prices are starting prices.
After-Hours Call Catcher
$149 one-time + $49/mo optional care
Duration: Live 2 days + 15-day care
Included
- Auto-SMS in 30 seconds on every unanswered call, nights/weekends included
- Caller details pushed to owner/on-call: name, address, issue, urgency
- Complete lead log + next-morning summary + 1 review request flow
- Runbook 1 page + 15-min walkthrough video. You own everything.
Not included
- No ad management
- No guaranteed booking rate
Quote Follow-Up & Reactivation
$249 one-time launch (reg. $299) + $49/mo care (first 30 days free)
Duration: Live 3 days + 30-day priority care
Included
- Everything in Catcher, plus 3-touch estimate follow-up (24hr / 72hr / Day 7)
- One-time reactivation blast to 100 dormant contacts with reply tracking
- Rule-based routing: emergency flagged red, standard queued. No silent misroute
- Owner mobile command: readable and tappable from your phone. Nothing to install.
- 30-day performance report: missed, replied, recovered, booked
Not included
- No ad spend management
- No guaranteed revenue
Multi-Truck Bilingual Autopilot
$499 one-time launch (reg. $599) + $49/mo care (first 30 days free)
Duration: Live 5 days + 90-day priority care
Included
- Everything in Recovery, with English/Spanish auto-detect response
- Zone dispatch to tech + 5-min SLA escalation + after-hours rotation
- Pipeline + daily owner recap: new, quoted, scheduled, done
- Review engine: automatic 5-star requests that bury bad reviews
- Second location included free (same system, new numbers)
- Voice AI phone module included at no extra cost when it ships in October
- Discord ops channel for your team + training 60 min + SOP PDF + workflow JSON backup
Not included
- No custom mobile app
- No fully automatic posting
Flagship $249
$249 one-time launch (reg. $299)
Duration: Live 3 days + 30-day priority care
Launch price until Oct 1, limited slots: 4. 30-day recovery guarantee included.
Payment: launch until Oct 1, 50/50 via escrow (half to start, half on go-live). 30-day recovery guarantee on the flagship.
04bn8n, Make, Zapier builds
Business or Business Max, fixed scope.
We build your automation on n8n, Make, or Zapier. Business fixes one part of operations. Business Max ships a full connected system. All prices are starting prices.
n8n Make Zapier
Business n8n, Make, Zapier build
from $350 setup + from $60/mo optional care
Duration: 5 business days. For one part of operations.
Included
- 1 platform of your choice: n8n, Make, or Zapier
- Up to 3 flows in one system (example: lead capture, invoice recap, daily report)
- Up to 5 app connections (WhatsApp, Gmail, Sheets, Calendar, Telegram)
- Lead log in Sheets or Airtable plus admin alert per route
- 2 revisions, 30 min training call plus video guide and SOP PDF
- 14 day bug fix warranty for the built logic
Not included
- No complex AI agent and no custom mobile app
- No ad management and no guaranteed close rate
- Tool subscriptions stay on your account (hosting, Make, Zapier, WA provider, LLM usage)
n8n Make Zapier
Business Max n8n, Make, Zapier build
from $750 setup + from $140/mo optional care
Duration: 10 business days. For a full connected system.
Included
- Everything in Business, expanded to up to 8 flows in one connected system
- AI classifier plus auto reply with a rule based guard (no silent misroute)
- CRM in Airtable or Sheets with status pipeline plus daily report
- Multi channel intake: WhatsApp, voice note summary, call transcript, web form
- SLA escalation plus follow up reminders
- 3 revisions, 60 min training, SOP PDF, workflow JSON backup
- 30 day priority bug fix warranty
Not included
- No custom mobile app and no fully automatic posting
- No ad management and no guaranteed close rate
- Tool subscriptions stay on your account (hosting, Make, Zapier, WA provider, LLM usage)
How it runs: free 10 min chat audit, 50 percent deposit to start, build, live test with your data, final payment, then handover plus warranty. Monthly care is optional, cancel anytime.
Quick compare: Business vs Business Max
| Item | Business | Business Max |
|---|---|---|
| Flows | Up to 3 flows | Up to 8 connected flows |
| Platform | n8n, Make, or Zapier | n8n, Make, or Zapier |
| AI | Standard reply rules | Classifier plus auto reply and guard |
| CRM | Sheet or Airtable log | Status pipeline plus daily report |
| Intake | WhatsApp plus form | WhatsApp, voice note, call, form |
| Duration | 5 business days | 10 business days |
| Warranty | 14 days | 30 days priority |
05How we measure
What the system does, in numbers you can check.
01
Reply time
Median time from new message to first reply, from your chat log.
02
Follow-up rate
Share of leads with complete follow-up, counted in your sheet.
03
Hours saved
Time per report before and after, timed with your team.
06Live demo
Try a sample flow.
Try our AI assistant
Demo coming soon. Meanwhile, reach us via booking, email, or WhatsApp.
See more proof on Work, including build logs and sample reports. Illustrative example, not a client result.
07FAQ
Short answers.
01
How fast can we start?
After a short audit call we send a fixed scope. Typical start is within one week.
02
What do you need from us?
One contact person, sample questions or data, and approval on drafts.
03
What if it does not fit?
We start with the $149 Catcher with fixed scope. You keep the docs and the flow map.
04
Business or Business Max for n8n, Make, Zapier?
Business covers up to 3 flows for one part of operations. Business Max covers up to 8 connected flows with AI reply, CRM pipeline, and SLA escalation.
Start with a small pilot.
Tell us one flow that hurts. We reply with scope and price.
Prefer email first? Write to contact@riak.space.