RIAK / Systems studio, Jakarta

One order. One record.
No retyping.

We connect the tools your team already uses. An order, a WhatsApp message, or a stock count is entered once, then shows up where it is needed.

Start a project See what we build
Sample runOne order, start to finish
  1. 09:12 WhatsApp order 2 items, pickup at 11:00 logged
  2. 09:13 Stock check One item below par at Cakung flagged
  3. 09:13 Staff alert Branch asked to confirm the swap sent
  4. 09:14 Order confirmed Kitchen ticket printed at the branch sent
  5. 17:00 Branch recap Counted once, no retyping updated

Sample data only. The real steps depend on your operation.

Jakarta / UTC+7 Scope agreed before work You keep the system

01 / What we build

Six kinds of work. Start with the one that hurts.

Most projects start with one problem: orders typed twice, messages left unanswered, or a report that takes an hour every morning. We fix that first, then connect the rest.

01 Workflow automation Orders, approvals, schedules, and follow-ups run from rules we write with you. Order routing / Approvals / Dispatch 02 AI assistants Answers from your own documents and prices. Passes the conversation to a person when it should. Customer Q&A / Booking / Handover 03 Management dashboards Daily numbers per branch and per role, on one screen. No more asking for a recap. Daily recap / Exceptions / Per branch 04 Software integration POS, stock, and accounting exchange data through the APIs they already have. POS sync / API / Reconciliation 05 Mobile apps The few field and branch tasks that need a phone, built for the people who do them. Reports / Approvals / Offline 06 Device integration Sensors, printers, and panels feed the same record when the hardware supports it. Sensors / Printers / Panels

See all six

02 / Where we fit

Between your team and the tools they use.

Your team already produces the data: WhatsApp messages, POS sales, forms, device status, spreadsheets. We catch it, apply the rules you agreed, and write the result back to the systems you use.

Signals

  • WhatsApp messages
  • POS sales
  • Web forms
  • Device status
  • Files and sheets

Inside RIAK

  • Rules we wrote
  • AI assistants
  • Run logs
  • Alerts
  • Human handover

Systems

  • Dashboards
  • Stock and accounting
  • Branch teams
  • Customer replies
  • Audit trail

This is the pattern, not a fixed stack. The pieces depend on what you already run.

Try the assistant on sample data

03 / Packages

Three packages. One agreed scope.

The package sets the size. The scope names the branches, workflows, and integrations. We do not start until both are signed.

PackageFirst yearRenewal
RIAK Core1 to 2 branches US$2,000 to US$3,000 US$1,300 to US$2,000 per year / US$125 to US$190 per month
RIAK ScaleUp to 10 branches US$6,000 to US$10,000 US$4,000 to US$6,500 per year / US$385 to US$620 per month
RIAK EnterpriseScope-based rollout Starting at US$15,000 Starting at US$10,000 per year / Starting at US$960 per month

Indonesia prices are yearly. Monthly renewal applies to markets outside Indonesia. Full package comparison

Outside Indonesia: 50% of the agreed scope is due before the build starts, then a two-week trial with RIAK operating the system. The remaining balance follows the signed agreement.

Year one includes the build, deployment, a project VPS, monitoring, maintenance, and AI usage within agreed limits. Renewal keeps it running: hosting, monitoring, backups, bug fixes, and AI usage per contract. The system runs 24/7. Our response times follow the contract, not a 24/7 promise unless the contract has an SLA. Integration work changes the scope and the price.

Partner license: agencies and software vendors can deliver a RIAK system as their own product. License terms →

04 / How we work

Map, build, test, hand over.

No long discovery phase. We look at how the work runs now, agree what to build, and test it with your data before it goes live.

  1. 01

    Scope

    We map the operation and write down what will be built, what it costs, and where it stops.

  2. 02

    Build

    We build the workflows, connect the systems, and make the screens your team will use.

  3. 03

    Integrate

    We test on staging with real samples, fix what fails, then roll out branch by branch.

  4. 04

    Handover

    You get the files, the docs, training, and monitoring. The system stays yours.

How we work

05 / Questions

Questions we get.

If yours is not here, send a message. We answer with a next step, not a brochure.

Send us a message
What do you build?

We connect the tools a business already uses. That can be an order flow, a WhatsApp assistant, a dashboard, an app, or a device link. The scope is written before work starts.

How do we start?

Send a message on WhatsApp or use the contact form. Tell us the branches, workflows, and systems involved. We reply with a scope and a price.

What does year one include?

The build, deployment, a project VPS, monitoring, maintenance, and AI usage within agreed limits. Renewal covers hosting, backups, bug fixes, and maintenance per contract.

Do you replace our software?

Usually not. We connect POS, stock, and accounting through the interfaces they already provide.

Is the system online 24/7? Is support?

The system runs 24/7. Our team answers within the response time in the contract. It is not a 24/7 support line unless the contract says so.

Who owns the system?

You do. Workflows, documentation, and data stay with your business. Tool subscriptions stay on your account.

Can another business sell a RIAK system?

Yes, under a written partner license. Agencies and software vendors can deliver a RIAK system under their own brand. Territory, support, and fees are agreed per contract.

Next step

Tell us what is slowing the team down.

We will map it, say what is worth building, and write the scope.

Start a project Send a message

Jakarta / UTC+7 / Remote and async