Prices are set per market, not converted. Pick a market to see the numbers. The scope names the branches, workflows, and integrations before work starts.
Package 01
RIAK Core
1 to 2 branches
First year
Rp15 sampai Rp25 juta
Yearly renewal
Rp10 sampai Rp18 juta per tahun
Up to 3 main workflows, agreed in scope
AI chatbot running 24/7 on the agreed channels
Real-time operational monitoring dashboard
Software and hardware integrations per project complexity; complexity affects scope and price
Dedicated project VPS for 12 months
Domain for 12 months, when the customer does not own one yet
AI usage for 12 months, within the agreed limits
Full-care maintenance during the first year: monitoring, backup, bug fixes
Unlimited revisions during the first year, within the agreed scope
System runs 24/7; team response follows the contract or SLA
Indonesia prices are yearly. Monthly renewal applies to markets outside Indonesia.
Outside Indonesia: 50% of the agreed scope is due before the build starts, then a two-week trial with RIAK operating the system. The remaining balance follows the signed agreement.
Year one includes the build, deployment, a project VPS, monitoring, maintenance, and AI usage within agreed limits. Renewal keeps it running: hosting, monitoring, backups, bug fixes, and AI usage per contract. The system runs 24/7. Our response times follow the contract, not a 24/7 promise unless the contract has an SLA. Integration work changes the scope and the price.
01Comparison
What each package covers.
Package comparison
Scope
RIAK Core
RIAK Scale
RIAK Enterprise
Branches
1 to 2
Up to 10
Set in project scope
Main workflows
Up to 3 agreed flows
Cross-team and cross-branch
Multi-branch, phased
AI chatbot 24/7
Agreed channels
Agreed channels
Agreed channels
Dashboard
Operational, real-time
Management, cross-branch, role-based
Per contract
Software integrations
Up to 3
Per device and scope
Per project scope
Mobile apps
Not included
Android and iOS, agreed functions
Web and mobile, per scope
Hardware
One standard device, when supported
Per device and scope
Per project scope, tested
VPS + domain + AI usage
12 months, agreed limits
12 months, agreed limits
Per contract
Training and rollout
Docs, training, handover
Plus rollout to listed branches
Per contract
Year one includes the build, deployment, a project VPS, monitoring, maintenance, and AI usage within agreed limits. Renewal keeps it running: hosting, monitoring, backups, bug fixes, and AI usage per contract. The system runs 24/7. Our response times follow the contract, not a 24/7 promise unless the contract has an SLA. Integration work changes the scope and the price.
02Payment and trial
Outside Indonesia: 50% first, then two weeks.
Outside Indonesia
50% of the agreed scope is due before the build starts. The system then runs for two weeks with RIAK operating it. The remaining balance follows the signed agreement, and the system stays with RIAK until handover.
Indonesia
Payment terms follow the signed scope. The down payment and trial rule applies to purchases outside Indonesia.
03License
Sell a RIAK system as your own product.
Agencies, consultants, and software vendors can license RIAK systems, deliver them under their own brand, and keep the client relationship. Territory, volume, support, and fee are written per agreement. Read the license terms →
04FAQ
Prices, renewal, and who owns what.
What is the difference between year one and renewal?
Year one includes the build. Renewal keeps the system running: hosting, monitoring, backups, bug fixes, maintenance, and AI usage per contract.
Can we pay monthly?
Outside Indonesia, yes. Renewal can be monthly per the table. Indonesia is yearly.
How does payment work outside Indonesia?
Outside Indonesia, 50% of the agreed scope is due before the build starts. The system then runs for a two-week trial with RIAK operating it. The remaining balance follows the signed agreement, and the system stays with RIAK until handover.
Are regional prices currency conversions?
No. Prices for China, Saudi, UAE, Europe, Mexico, and Brazil are set for each market. All are lower than the global USD table. Scope and terms are written per agreement.
Is AI usage unlimited?
No. Each package includes AI usage within agreed limits for 12 months. The limit is written in the scope.
Is support 24/7?
The system runs 24/7. Our team answers per the contract. A 24/7 support line only exists if the contract says so.
How many branches does Enterprise cover?
As many as the scope says. The branch count and rollout stages are written in the project scope.
What happens if we do not renew?
Workflows, documentation, and data stay with you. Hosting, monitoring, and AI usage stop unless you renew.
Can we deliver a RIAK system as our own product?
Yes, under a written partner license. Agencies and software vendors can deliver a RIAK system under their own brand. Territory, support, and fees are agreed per contract.
