Terms
DRAFT. Needs review by a legal expert before reliance.
How our fixed scope work runs. No hidden terms.
Scope
Work follows the written scope. Changes need a new written note.
Payment
Packages are RIAK Core, RIAK Scale, and RIAK Enterprise. Year one covers build, deployment, VPS, monitoring, maintenance, and AI usage within agreed limits. Renewal covers hosting, monitoring, backup, bug fixes, maintenance, and AI usage per contract. The payment method is agreed in writing before work starts. Outside Indonesia, 50% of the agreed scope is due before the build starts. The system then runs for a 2-week trial with RIAK operating it. The remaining balance follows the signed agreement, and the system stays with RIAK until handover. Indonesia payment terms follow the signed scope.
Ownership
Client owns workflows and docs after full payment, unless agreed otherwise.
